Our normal available hours are 9 am to 5 pm, Monday to Friday (excluding Bank Holidays). However, to ensure everyone gets their gifts and flowers over the Valentines period we have extended our availability.

Please note that due to the increased volumes over this period, out response times will be slower. If you are unhappy with your order, the quickest resolution is through using our 100% Happiness Guarantee promise in your account area. 

We will be responding to emails during these hours and available on Messenger and Live Chat. 

10 February
9am to 5pm
Sunday11 February9am to 5pm
Monday12 February9am to 5pm
13 February
9am to 8pm
14 February
9am to 8pm
Thursday15 February
9am to 5pm