Help Centre

Delivery Issues

My tracking link says my flowers have been delivered, but I can't find them
If your courier tracking link says that your parcel has been successfully delivered but there is no sign of the flowers at the delivery address, there are a...
Wed, 9 Sep, 2020 at 5:11 PM
Not all my Order has Arrived Yet
We send items in separate boxes, so if you have only received one, then the rest are on their way to you. If you want to find out where the undelivered ...
Mon, 5 Jul, 2021 at 4:47 PM
What time will my order arrive?
The time your order arrives depends on the service you chose when placing the order. Standard Tracked By 9pm   These are delivered between 7am and 9pm, al...
Fri, 26 Jan, 2024 at 12:34 PM
How do add-on gifts arrive?
All of our add on gifts will arrive in the same box as your lovely flower bouquet, we do this so that your recipient can enjoy all elements of your gift at...
Tue, 12 Jul, 2022 at 5:08 PM