Product Query
Please note that due to the increased volumes over this period, our response times will be slower. If you are unhappy with your order, the quickest resoluti...
Thu, 13 Feb, 2025 at 1:54 PM
Due to increased order volumes, it may take our team longer to respond than usual. For an immediate solution to problems with your order, you can use y...
Tue, 24 Dec, 2024 at 12:22 PM
What is the 100% Happiness Guarantee The happiness guarantee is our promise that if you are unhappy with your product for certain reasons, we will add t...
Fri, 27 Jan, 2023 at 4:03 PM
Sometimes, if we are unable to get hold of a certain stem, our florists may need to substitute it with a different one. Sending fresh items means we have t...
Thu, 24 Mar, 2022 at 4:39 PM