Help Centre

Customer Service and Returns

Hampers: Returns and Compensation Policy
Hampers: Returns and Compensation Policy Can I return my hamper? Under consumer rights law, customers have the right to return unwanted goods. However t...
Tue, 1 Dec, 2020 at 12:30 PM
Why can't I select a date after Xmas?
During peak times like Christmas we offer special ranges. After Christmas these products are no longer available.
Fri, 3 Dec, 2021 at 1:49 PM
Is a sold out item going to come back in stock?
As we get closer to Christmas we will start to sell out of our stock. If the item is part of our seasonal range, then we're afraid that it won't be ...
Fri, 3 Dec, 2021 at 1:53 PM
Can I return an item?
We are unable to accept returns of any persishable items, or individual elements of hampers. If your item has arrived damaged or in poor condition, please l...
Fri, 3 Dec, 2021 at 1:58 PM
Customer Happiness Team Opening Times Over Christmas
Due to increased order volumes, it may take our team longer to respond than usual. For an immediate solution to problems with your order, you can use your 1...
Fri, 8 Dec, 2023 at 1:27 PM